IT Support Specialist - Entry Level

Join LYG Garment Indonesia as an Entry-Level IT Support Specialist and kickstart your career in IT! We are seeking a motivated and technically inclined individual to provide day-to-day technical assistance and contribute to maintaining our company’s IT infrastructure in Majalengka, Jawa Barat. This role is perfect for someone looking to gain hands-on experience in IT support while working in a dynamic and supportive environment.

As an IT Support Specialist, you will be responsible for a wide range of tasks, including troubleshooting hardware and software issues, assisting users with software applications, and ensuring the smooth operation of our IT systems. You will work closely with our IT team and other departments to resolve technical problems efficiently and effectively. This role offers a great opportunity to develop your skills and grow within the IT field.

At LYG Garment Indonesia, we value innovation, teamwork, and continuous learning. We provide a supportive work environment where you can thrive and achieve your career goals. If you are passionate about technology and eager to start your IT career, we invite you to apply and become part of our growing team.

📋 Tanggung Jawab Pekerjaan

• Provide first-line technical support to employees and ensure the smooth operation of IT systems.
• Troubleshoot and resolve hardware and software issues.
• Assist users with software applications and provide training as needed.
• Monitor and maintain IT infrastructure, including networks, servers, and workstations.
• Document technical issues and solutions for future reference.
• Collaborate with the IT team to implement and maintain IT policies and procedures.
• Ensure data security and backup procedures are followed.
• Participate in system upgrades and maintenance activities.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1-2 years of experience in IT support or a related role.
• Familiarity with Windows and Linux operating systems.
• Knowledge of networking concepts and basic troubleshooting.
• Experience with IT support tools such as ServiceNow, Jira, or similar.
• Basic understanding of cybersecurity principles and best practices.
• Strong problem-solving and communication skills.
• Ability to work well in a team and manage multiple tasks.

🛠️ Keahlian

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